Help Center

These articles are the RAG source for the STISH GO chatbot. Talk to a person is always one tap away.

Fix no-data in 11 checks.

Wi-Fi, QR or SM-DP+.

Samsung, Pixel, other.

Local vs regional vs global.

Same ICCID, no new QR.

Never get stranded.

iPhone, Samsung, Pixel.

Top-up, regional, global.

What is an eSIM?

An eSIM is a digital SIM. STISH GO sells data-only travel eSIMs. Your home number stays on your physical SIM for calls and SMS.

Use Wi-Fi. Open My eSIMs, tap Install, keep your home line for calls, set Mobile Data to STISH GO, turn Data Roaming ON for the eSIM line.

Wi-Fi required. Add the eSIM from QR or SM-DP+. Set it as the data SIM. Enable roaming on the travel line only.

Unlimited plans have a daily fair-use policy shown on the card. After the daily high-speed allowance, speed is reduced until the next day.

When your main data hits 0 MB, Emergency Data unlocks 500 MB already on the same eSIM for maps, messaging, rides, and our app.

Full refund if the profile was never installed, within 14 days. After first use, unused data is not refunded except as goodwill.

One Europe 1 GB / 7 day trial per email. Install on Wi-Fi. Not for resale.

Pay with your card and send the QR to another email. The recipient installs on their phone.